您好:
购买了正版的spine,第一天安装后输入验证码和更新完成后闪退,一直打不开,按照官网的常见问题里给的解决方法还是不管用。请问一下要怎么解决呀?
Log文件已经放在附件里了
购买spine安装后闪退问题
- Изменено
我们很抱歉你遇到了问题。
We are sorry that you are facing problems.
由于从缓存目录加载png文件失败,您可以快速尝试删除缓存目录(或将其重命名为cache__
)并检查问题是否仍然存在。
Since it failed loading a png file from the cache directory, you can quickly try to delete the cache directory (or rename it to cache__
) and check if the problem persists.
缓存目录位于Windows上:
C:\ Users \ <您的用户名> \ Spine \ cache
The cache directory is located here on Windows:
C:\Users\<your username>\Spine\cache
ye解决了,十分感谢
很高兴听到它有效。 感谢您回复我们。
Glad to hear that it worked. Thanks for getting back to us.