Esoteric Software

**Snow_storm**

I can't open spine all day~~~

ps:for mac~

**Nate**

Log file?

**Snow_storm**

How to send you？

**Nate**

Windows: <user home folder>\Spine\spine.log
Mac: <user home folder>/Library/Application Support/Spine/spine.log
Linux: <user home folder>/.spine/spine.log

You can post it here (you can erase your email from the log) or email: contact@esotericsoftware.com

**Snow_storm**

I can't find directory：/Library/Application Support/Spine

maybe I should reinstalling spine?

**Snow_storm**

I still can't open spine even if I reinstalling it

**Snow_storm**

fix it when I download latest dmg...

**Snow_storm**

Nate писал(а):Windows: <user home folder>\Spine\spine.log
Mac: <user home folder>/Library/Application Support/Spine/spine.log
Linux: <user home folder>/.spine/spine.log

You can post it here (you can erase your email from the log) or email: contact@esotericsoftware.com

I can't open spine again

and I can't find the log file

and I don't know why~~~

**Snow_storm**

@Nate help me

**Nate**

"<user home folder>/Library/Application Support" is usually hidden on OSX. I think you can press ctrl+shift+G in Finder and then type in the path. Use "~/Library/Application Support" if you try that. Or you can Google for how to have Finder show hidden files. You can use the shortcut in this zip:
http://n4te.com/tools/mac_util.zip

**Snow_storm**

Nate писал(а):"<user home folder>/Library/Application Support" is usually hidden on OSX. I think you can press ctrl+shift+G in Finder and then type in the path. Use "~/Library/Application Support" if you try that. Or you can Google for how to have Finder show hidden files. You can use the shortcut in this zip:
http://n4te.com/tools/mac_util.zip

i use terminal, but can't find spine, like this:

droidhangtekiMac-mini:Application Support droidhang$ ls -a
. Apple ProApps iLifeMediaBrowser
.. CrashReporter ResearchSoft iWork '09
App Store GarageBand Script Editor

**Nate**

Anything shown in the Console app?

**Snow_storm**

Nate писал(а):Anything shown in the Console app?

Nothing seems to go away, so I reinstall the system, and it's be ok~

and I find bug (serious defect) for spine, about scale , I would post new topic to report

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can't open spine