• International
  • Incorrect email entered when purchasing a license

I entered the wrong email when purchasing a license. Is there any way to specify a different email?

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Is there any tech support? I can provide all screenshots of bank transactions.

  • Davide ответили на это сообщение.
    • Изменено

    Vsehero228

    For assistance with this type of issue, please contact us at contact@esotericsoftware.com. Including proof of purchase with your email will enable us to process your request more efficiently.
    If you have already sent an email, please allow our support team some time to process your request.

    Hi, I have already written to support, I accidentally mixed up the domains, I need a link to the email <removed>, but I accidentally indicated the domain .ru

    We will respond to your email soon. Please remember this is the weekend and we're spending time with our families.