I can not install Spine

CCronhor · 1 апр 2020

I'm getting the message that states:

"Sorry, the server could not be contacted. Please check your internet connection and any firewall settings that may be blocking spine"

spine.log

Spine Launcher 3.6.49
Windows 10 Enterprise x86 6.2
Java 1.7.0_80 Esoteric Software
32-bit Server VM
Unable to reach server:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
   at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1904)
   at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:279)
   at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:273)
   at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1446)
   at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:209)
   at sun.security.ssl.Handshaker.processLoop(Handshaker.java:913)
   at sun.security.ssl.Handshaker.process_record(Handshaker.java:849)
   at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1023)
   at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1332)
   at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1359)
   at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1343)
   at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:559)
   at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
   at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(HttpsURLConnectionImpl.java:153)
   at tzax.s.run(SourceFile:911)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:385)
   at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:292)
   at sun.security.validator.Validator.validate(Validator.java:260)
   at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:326)
   at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:231)
   at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:126)
   at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1428)
   ... 11 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:196)
   at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:268)
   at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:380)
   ... 17 more
Unable to reach server (EU):
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
   at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1904)
   at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:279)
   at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:273)
   at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1446)
   at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:209)
   at sun.security.ssl.Handshaker.processLoop(Handshaker.java:913)
   at sun.security.ssl.Handshaker.process_record(Handshaker.java:849)
   at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1023)
   at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1332)
   at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1359)
   at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1343)
   at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:559)
   at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
   at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(HttpsURLConnectionImpl.java:153)
   at tzax.s.run(SourceFile:911)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:385)
   at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:292)
   at sun.security.validator.Validator.validate(Validator.java:260)
   at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:326)
   at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:231)
   at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:126)
   at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1428)
   ... 11 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:196)
   at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:268)
   at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:380)
   ... 17 more
Unable to reach server:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
   at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1904)
   at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:279)
   at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:273)
   at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1446)
   at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:209)
   at sun.security.ssl.Handshaker.processLoop(Handshaker.java:913)
   at sun.security.ssl.Handshaker.process_record(Handshaker.java:849)
   at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1023)
   at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1332)
   at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1359)
   at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1343)
   at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:559)
   at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
   at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(HttpsURLConnectionImpl.java:153)
   at tzax.s.run(SourceFile:911)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:385)
   at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:292)
   at sun.security.validator.Validator.validate(Validator.java:260)
   at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:326)
   at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:231)
   at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:126)
   at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1428)
   ... 11 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:196)
   at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:268)
   at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:380)
   ... 17 more
Unable to reach server (EU):
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
   at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1904)
   at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:279)
   at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:273)
   at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1446)
   at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:209)
   at sun.security.ssl.Handshaker.processLoop(Handshaker.java:913)
   at sun.security.ssl.Handshaker.process_record(Handshaker.java:849)
   at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1023)
   at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1332)
   at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1359)
   at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1343)
   at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:559)
   at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
   at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(HttpsURLConnectionImpl.java:153)
   at tzax.s.run(SourceFile:911)
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:385)
   at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:292)
   at sun.security.validator.Validator.validate(Validator.java:260)
   at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:326)
   at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:231)
   at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:126)
   at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1428)
   ... 11 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:196)
   at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:268)
   at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:380)
   ... 17 more

Can you please help?

Thanks.

CCronhor · 1 апр 2020

Nate · 1 апр 2020

Sorry you are having trouble! Due to a certificate expiration, you'll need to download and reinstall Spine, else it can't reach the server.

If you can't find your Spine license page, you can use the license recovery page:
Spine: License Recovery