Esoteric Software

[白泽黑一]

我使用spine试用版，用正确的邮箱打了但是每次显示无法连接服务器

[Mario]

抱歉，添麻烦了。 你能把你的Spine日志文件发给我吗？ 你可以在这里找到它：
Sorry for the trouble. Could you send me your Spine log file? You can find it here:

Windows:

<user home folder>\Spine\spine.log

Mac:

<user home folder>/Library/Application Support/Spine/spine.log

Linux:

<user home folder>/.spine/spine.log

[白泽黑一]

发给你了

[Erika]

Hello! Thanks for sending the file over, could you please send the spine.log file instead of hotkeys.txt? It's in the same folder. Sorry for the trouble!

你好！感谢您发送文件，请发送spine.log文件而不是hotkeys.txt？它在同一个文件夹中。抱歉，添麻烦了！

[白泽黑一]

好的

[Nate]

Sorry you are having trouble! The log shows that Spine cannot connect to the server (which is esotericsoftware.com). Maybe you have firewall software which is blocking Spine from connecting?

对不起，您遇到了麻烦！ 日志显示Spine无法连接到服务器（即esotericsoftware.com）。 也许你有阻止Spine连接的防火墙软件？

[白泽黑一]

我电脑没有下载杀毒软件，而且防火墙也全部关闭了

[Nate]

I'm really sorry! There has to be something that prevents Spine from communicating over the network.

我真的很抱歉！ 必须有一些东西阻止Spine通过网络进行通信。